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Should you have any issues navigating our site, placing an order, deciding between two styles…anything! please give us a ring and we will be happy to help. You can reach our customer service team Monday-Friday from 9:00am-5:00pm EST at +1 (818) 483-3086. Thank you.
You may choose the method of shipping at check out. Orders placed after 2:00pm EST will be processed the following business day. For shipping questions please call a customer service representative at +1 (818) 483-3086.
To ensure your complete satisfaction, we readily accept returns and exchanges for online items.
All full price items purchased online should be returned within 30 days to be eligible for full refund or exchange.
We CANNOT ACCEPT RETURNS OR EXCHANGES of FINAL SALE items. Please do not return final sale items.
Please be sure ALL items are accompanied by the receipt or packing list and are returned unworn and undamaged, with original tags attached.
What we do with the information we gather
Name, contact information including email address demographic information such as postcode, preferences, and interests other information relevant to customer surveys and/or offers. We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Internal record keeping.
We may use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.